What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Setting product option in Payment Wizard - PayPal Integration

    Asked by Kyria Williams  on February 26, 2016 at 10:39 AM

    I have a form created through Jot titled, Vendor Form, I need assistance with making a few minor changes on the form, I've tried everything and can't seem to figure it out. I need to change pricing under the Vendor Packages tab and the information underneath Event Details are all running together.

    I also would like to add an image to the top of the page.
    Please someone contact me at (314) 707.9218, ASAP. Thank You!
    Page URL:

  • Profile Image

    Answered by Huberson on February 26, 2016 at 01:05 PM


    The field ' Vendor Packages' is a 'Payment Integration' tool, so to change the price you can

    - Click the Wizard icon to open the 'Payment Wizard' and  disable the 'Enable special pricing' checkbox to change the display price then enable it again to adjust the special price accordingly. 

    - To edit the information under 'Event Details' simply select the field and click 'Edit Html'. There is a lot of options you can use to customize the information.


    Your order questions 'I also would like to add an image to the top of the page.' has been moved to another thread and will be answered from there: http://www.jotform.com/answers/782433.

    Please view a demo from here: https://form.jotform.com/60565348089970

  • Profile Image

    Answered by Kyria Williams  on February 29, 2016 at 09:45 AM

    Hello, I have made the changes as mentioned below. Thank you for your
    assistance. However, I made a mistake somewhere, and don't know how to
    fix it. It's showing two boxes next to eachother, you have to select one
    day or two days twice, that's not how I want it. I want my customers to
    choose from a drop down box whether they want one day or two days, how
    do I do this?
  • Profile Image

    Answered by Huberson on February 29, 2016 at 11:15 AM

    The product has two options added to it causing this behavior. To fix it go to the 'Payment Wizard', remove the second option and re-adjust the first one to reflect the price as you want.

    See bellow illustration 

    Please let us know if it solves the problem.



  • Profile Image

    Answered by Kyria Williams  on February 29, 2016 at 11:45 AM

    Great, thank you, it's fixed. Thank you so much!
  • Profile Image
    JotForm Support

    Answered by Nik_C on February 29, 2016 at 12:25 PM


    In behalf of my colleagues you're welcome.

    Do not hesitate to contact us in future, we'll be more than glad to assist you.

    Best regards.