What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Mandrill & Mail Chimp

    Asked by gsobeautiful on February 26, 2016 at 11:41 AM

    I received the recent email from the Mandrill team informing me of the upcoming changes regarding the requirement of a monthly paid Mail Chimp account. Just to be clear, as a client of Jotform, am I automatically a client of Mandrill? And am I required to make these changes? I ask because I currently have a monthly paid Constant Contact account.


    Thank you, and I look forward to hearing back from you!

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    JotForm Support

    Answered by david on February 26, 2016 at 12:50 PM

    As a JotForm user you are not automatically a Mandrill user.  We have many users who use Mandrill to send their email notifications:


    And those users have have Free accounts, would indeed need to purchase a subscription in order to continue using Mandrill to send their notifications.  They could also switch to using our services to send their notifications by changing the sender email on their notifications to "noreply@jotform.com", rather than using Mandrill SMTP.  Emails sent from that address are sent via Amazon SES, we do not have any affiliation with Mail Chimp/Mandrill.

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    Answered by digichef on February 27, 2016 at 11:40 AM

    Is there a free alternative to now having to pay for a mailchimp account and still
    use my smtp server?


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    JotForm Support

    Answered by EltonCris on February 27, 2016 at 01:06 PM


    I have moved that question on a separate thread here http://www.jotform.com/answers/782973. We'll be on this thread shortly.