What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    if I have a "file upload" on one of my forms, will JotForm not accept peoples submission if it fills up my inbox?

    Asked by jimerikson on February 26, 2016 at 01:15 PM
    if I have a "file upload" on one of my forms, will jot form not accept peoples submission if it fills up my inbox?
    upload free limits storage
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    JotForm Support

    Answered by jonathan on February 26, 2016 at 01:35 PM

    I was not able to understand properly your question. But I think you must be referring to the storage limit allowed for FREE plan.

    The storage limit for Free plan is 100MB. This limit does not reset on monthly basis and is the maximum allowed storage for FREE.

    You can use upload on your form that can size up to 1GB per submission. BUT since it will immediately exceed your storage limit, your account and forms will be temporarily disabled within 24hrs and will go into Overlimit Status.

    When in Overlimit, forms will not be able to submit.

    You can decrease your storage useage by deleting submissions that have uploaded files on them. Make sure first that the submissios with uploads are already downloaded and have backup copy. Because deleted submissions are permanent and cannot be restored.

    The JotForm FAQ page also have immediate answers to common questions.

    Let us know if you have further inquiry.