What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do my form submissions stay in my account until I delete them?

    Asked by kathleenmumma on February 26, 2016 at 01:15 PM

    Hello, I manage a scholarship fund, and I recently converted our application to an online one using JotForm.  First, let me say that I LOVE it.  Building this form was easy and will save me countless hours of collecting and typing info.  I have recommended it to several people!  Thank you!!

    My form is published and I am getting submissions already, but I don't need to look at them for several months.  I just want to make sure that submissions don't get automatically deleted after X number of days - can I keep them in my inbox until I'm ready to download them?  Or should I download responses once a week or so....Thanks!

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    JotForm Support

    Answered by david on February 26, 2016 at 02:14 PM

    Your submissions stay until you delete them.  We do not remove submission data at any time for any reason.  You can backup your data at any time if you would like, however, the submission will remain on our servers indefinitely.