What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I set a jotform up so that, upon submission of the form, a PDF is downloaded?

    Asked by katherine235 on February 26, 2016 at 03:09 PM

    I am trying to set up a form to collect basic information of what types of people are downloading my manual.  Basically what I want is if a website visitor would like to download this particular manual, they need to fill out my form.  Once they have submitted the form I want the PDF to automatically download for them.  Is this something I can do with jotform or do I need to look elsewhere?  Thank you!

    Page URL:
    http://thebluecarboninitiative.org/new-manual-for-measuring-assessing-<br/>and-analyzing-coastal-blue-carbon/?preview_id=31&amp;preview_nonce=27d<br/>3b279cf&amp;previe

    JotForm a fill information OR
  • Profile Image
    JotForm Support

    Answered by BJoanna on February 26, 2016 at 03:41 PM

    If I understood you correctly, you want to allow your user to download PDF file once they submit your form. It is not possible to automatically start downloading of PDF file once the form is submitted, but you can add PDF link to your Thank You page and then by clicking on it your users will be able to download it. Inside of this guide you can find how to set Thank You page: 

    http://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page 

    You can also add edit link to Autoresponder email. Autoresponder email is sent to your users once they submit your form. Inside of this guide you can find how to create Autoresponder email: 

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    You can add PDF link {pdf-link} of your form submission or you can add of some other PDF file, by entering URL of that file. 

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by katherine235 on February 26, 2016 at 05:01 PM

    Thank you!  Totally solved my problem.

  • Profile Image
    JotForm Support

    Answered by BJoanna on February 26, 2016 at 05:07 PM

    You're welcome. I am glad to hear that.

    Feel free to contact us if you have any other questions.