What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customers Bypassing required fields

    Asked by Jonneal3 on February 26, 2016 at 05:21 PM

    Forms working out great... just realizing now that some form submissions are coming through without information that is marked as required...doesnt the form not let them through if they dont put in the required information?  Why is this happening?

    Jon N


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    JotForm Support

    Answered by Kevin_G on February 26, 2016 at 05:36 PM

    Yes, if you have set some fields as required and your users try to submit the form without filling those fields, then they will receive a message indicating that there are some required fields that need to be filled.

    Please provide us the link/name of your form so we will take a look and see how it is going.