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    How do I make the password field clear the contents when clicking a submission edit link on a notification email?

    Asked by nlazarre on February 27, 2016 at 07:09 PM
    There's been no answer to this question? I'm having the same issue. Is there a way to clear the password once it has been answered. The form is being used by a chain of users and certain hidden fields are password protected.
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    JotForm Support

    Answered by Boris on February 27, 2016 at 07:28 PM

    It is possible to do this at this time, by adding one more required field to your form, and two more conditions.

    I've added a Radio Button field at the end of the hidden section, made this field required, and made it have only one option "Yes":

    Next, I've set up two conditions for update/calculate a field's value. First condition is to place the text "Blank" back into the access key field, when our new Radio Button field is selected:

    This condition alone will automatically hide the entire hidden section as soon as our Radio button is clicked on, and since it is a required field, the form cannot be submitted without clicking on this field.

    Second condition is to update the Radio Button itself - if it is set to "Yes", we calculate it to something else, so that "Yes" is no longer selected and we can again access this section with another access key:

    You can see a demonstration of these in action on this form:

    https://form.jotformpro.com/form/60576941119965

    Please use one of these two access keys to display the hidden section: MyAccessKey or letmein. I believe the above demonstrated functionality is what you were looking for. Please try it out and let us know how it goes.

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    Answered by nlazarre on February 27, 2016 at 08:09 PM

    Thank you.  The algorithm does work but it also wipes out all the approvals entered by the second user.  It's a complete reset of the entire section and does not retain any information.  is there a work around for this? the only item that should be erased is the password.

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    JotForm Support

    Answered by Boris on February 27, 2016 at 08:16 PM

    It sounds like hidden fields are having their values reset/cleared.

    Can you please try setting the Clear Hidden Field Values option to Don't Clear, and see if it works correctly after that. The option can be found under Preferences > Advanced Settings:

    I hope this helps.