Form submission not showing up in form analytics

  • thelocatorsdallas
    Asked on February 28, 2016 at 12:40 AM

    It shows that we had a form submission on Feb 19, but it's not showing up in form analytics. Why?

  • Ashwin JotForm Support
    Replied on February 28, 2016 at 2:48 AM

    Hello thelocatorsdallas,

    I did check your form's analytics report and it does display the report correctly. Please check the screenshot below;

    Form submission not showing up in form analytics Image 1 Screenshot 20

     

    Do check your form's analytics report again and get back to us if the issue persists.

    Thank you!

  • guidingbrands
    Replied on March 4, 2016 at 10:37 AM

    I am having the same issue despite having 18 submissions since creating the form (id: 60262883256964) 

    Form submission not showing up in form analytics Image 1 Screenshot 20

     

     

  • Ashwin JotForm Support
    Replied on March 4, 2016 at 11:50 AM

    Hello islanddesign,

    I have moved your question to a new thread and you will be answered here:  http://www.jotform.com/answers/787446 

    Thank you!