Form submission not showing up in form analytics

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    thelocatorsdallas
    Asked on February 28, 2016 at 12:40 AM

    It shows that we had a form submission on Feb 19, but it's not showing up in form analytics. Why?

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    ashwin_d
    Answered on February 28, 2016 at 02:48 AM

    Hello thelocatorsdallas,

    I did check your form's analytics report and it does display the report correctly. Please check the screenshot below;

     

    Do check your form's analytics report again and get back to us if the issue persists.

    Thank you!

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    islanddesign
    Answered on March 04, 2016 at 10:37 AM

    I am having the same issue despite having 18 submissions since creating the form (id: 60262883256964) 

     

     

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    ashwin_d
    Answered on March 04, 2016 at 11:50 AM

    Hello islanddesign,

    I have moved your question to a new thread and you will be answered here:  http://www.jotform.com/answers/787446 

    Thank you!