What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form submission not showing up in form analytics

    Asked by thelocatorsdallas on February 28, 2016 at 12:40 AM

    It shows that we had a form submission on Feb 19, but it's not showing up in form analytics. Why?

    analytics in showing up shows
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    JotForm Support

    Answered by ashwin_d on February 28, 2016 at 02:48 AM

    Hello thelocatorsdallas,

    I did check your form's analytics report and it does display the report correctly. Please check the screenshot below;

     

    Do check your form's analytics report again and get back to us if the issue persists.

    Thank you!

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    Answered by islanddesign on March 04, 2016 at 10:37 AM

    I am having the same issue despite having 18 submissions since creating the form (id: 60262883256964) 

     

     

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    JotForm Support

    Answered by ashwin_d on March 04, 2016 at 11:50 AM

    Hello islanddesign,

    I have moved your question to a new thread and you will be answered here:  http://www.jotform.com/answers/787446 

    Thank you!