What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Conditional Logic: 'Copy a Field's value' not copying drop down text value

    Asked by cyaconference on February 28, 2016 at 06:14 AM

    Values not copying from one field to another.

    I have conditions that is supposed to copy the values from the Sessions 3 to Sessions 4 and Sessions 5 drop downs on the form when 3 is selected but the values are not copying and I can't see what I'm doing wrong. I had this function working on a similar form a year ago.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on February 28, 2016 at 07:28 AM

    The conditions tool is trying to copy Numeric values of the drop down fields, which is not working right since you need to copy their Text values.

    In order to fix this, please use 'Calculate a Field's value' action types and switch the drop down values to the Text ones. Please see the next animation.


    If you need any further assistance, please let us know.

  • Profile Image
    JotForm Support

    Answered by NicholasWestley on July 24, 2016 at 07:41 AM


    This has now been fixed.  The 'copy field' condition type will copy all text instead of calculating numeric value.