PDF submissions is not formatted properly

  • mreade
    Asked on February 28, 2016 at 6:52 AM

    https://form.jotformeu.com/60353612863353

    In submissions when I click on "get PDF" the information in the PDF is not displaying properly.

    After "First Applicant Faculty" the fields are not lined up on the left handside.   Please can you change the settings so that all the fields appear on the left.   I can can't see how to correct this.

    Many thanks

     

    Michael 

  • Jan
    Replied on February 28, 2016 at 9:01 AM

    Please try to reset the design of the PDF. Here are the steps:

    1. Select the form and then click the submissions button.

    PDF submissions is not formatted properly Image 1 Screenshot 40

    2. Click the "Get PDF" button and then click the "Customize PDF" option.

    PDF submissions is not formatted properly Image 2 Screenshot 51

    3. At the right side of it, click the "Reset" button.

    PDF submissions is not formatted properly Image 3 Screenshot 62


    Let us know if it is still the same after resetting it. Thank you.

  • mreade
    Replied on February 29, 2016 at 4:45 AM
    Hi, thanks. That’s worked. Michael
    ...
  • Jan
    Replied on February 29, 2016 at 7:56 AM

    Glad to hear that. You are welcome. Let us know if you need any help. Thank you.