What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change username request

    Asked by tpatterson on February 28, 2016 at 01:07 PM

    I would like to change my username to SISTUHS. Please assist, thanks!



    This is a re-post of a comment on How to Create a Custom URL of a Form?

    change my username update username custom URL
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    JotForm Support

    Answered by Mike_G on February 28, 2016 at 03:09 PM

    May we know the account the username of the account that you would like to change to SISTUHS?

    Also, please make a username change request using that account or by logging into that account first so we may proceed in changing its username.

    Also, please be reminded that if you're using Custom URL in any of the forms on the account, it will not work and you need to update the Custom URL with the new username in it.

    We will wait for your response. Thank you.

  • Profile Image

    Answered by tpatterson on February 28, 2016 at 05:32 PM

    User name:tpatterson 

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    JotForm Support

    Answered by Mike_G on February 28, 2016 at 05:59 PM

    I have updated your username as you have requested. You may try to verify this now by logging in to your account. 

    If there's anything else that we can be of assistance, please do not hesitate to get back to us. Thank you.