My Forms are not subitting

  • Profile Image
    emmamareejohnstone
    Asked on February 28, 2016 at 03:07 PM

    Hi,

     

    My form says THE BELOW

    Incomplete Values

    There are incomplete fields in your submission:

    is required

    Please advise?

    Also, I cant have boxes without ticks on the payment part, meaning the clients do no t have the package selection option.

    Thanks,

     

    Emma

  • Profile Image
    jonathan
    Answered on February 28, 2016 at 04:28 PM

    Some widgets like Take Photo and Signature will only work when using secure form URL (https)

    Can you please test again your form using this URL https://www.jotformeu.com/form/60087185449362

    Let us know if issue still persist.

     

  • Profile Image
    emmamareejohnstone
    Answered on February 28, 2016 at 04:45 PM
    Hi,
    Its still not working.
    PLease advise?
    Emma
    ...
  • Profile Image
    jonathan
    Answered on February 28, 2016 at 05:13 PM

    I checked again your form https://www.jotformeu.com/form/60087185449362  and I found the Form Tabs widget was set as *Required fieldld. This is incorrect

     

    I have corrected it and remove the Required validation for the Form Tabs widget.

    Please retry again. Let us know if issue persist.

  • Profile Image
    emmamareejohnstone
    Answered on February 28, 2016 at 06:45 PM
    Thank you -all fixed :)
    ...
  • Profile Image
    jonathan
    Answered on February 28, 2016 at 11:14 PM

    You are quite welcome :-)   Thank you for the confirmation as well.

     Contact us anytime should you need our assistance.

    Cheers