What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Forms are not subitting

    Asked by emmamareejohnstone on February 28, 2016 at 03:07 PM

    Hi,

     

    My form says THE BELOW

    Incomplete Values

    There are incomplete fields in your submission:

    is required

    Please advise?

    Also, I cant have boxes without ticks on the payment part, meaning the clients do no t have the package selection option.

    Thanks,

     

    Emma

    incomplete values required https form tabs
  • Profile Image
    JotForm Support

    Answered by jonathan on February 28, 2016 at 04:28 PM

    Some widgets like Take Photo and Signature will only work when using secure form URL (https)

    Can you please test again your form using this URL https://www.jotformeu.com/form/60087185449362

    Let us know if issue still persist.

     

  • Profile Image

    Answered by emmamareejohnstone on February 28, 2016 at 04:45 PM
    Hi,
    Its still not working.
    PLease advise?
    Emma
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on February 28, 2016 at 05:13 PM

    I checked again your form https://www.jotformeu.com/form/60087185449362  and I found the Form Tabs widget was set as *Required fieldld. This is incorrect

     

    I have corrected it and remove the Required validation for the Form Tabs widget.

    Please retry again. Let us know if issue persist.

  • Profile Image

    Answered by emmamareejohnstone on February 28, 2016 at 06:45 PM
    Thank you -all fixed :)
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on February 28, 2016 at 11:14 PM

    You are quite welcome :-)   Thank you for the confirmation as well.

     Contact us anytime should you need our assistance.

    Cheers