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    Can you please take the following email off the bounce list?

    Asked by Lana  on February 29, 2016 at 02:09 AM


    The following email is not receiving our jot forms again, can you please take it off the bounce list again?


    Thank you



    Consolidated Energy Systems (MySolar)

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    JotForm Support

    Answered by ashwin_d on February 29, 2016 at 03:57 AM

    Hello Lana,

    I have removed your email solar@diplomaplumbing.com.au form our bounce list and it should work fine:

    Result: solar@diplomaplumbing.com.au is IN the bounce list

    Reason(s) : smtp; 554 4.4.7 Message expired: unable to deliver in 840 minutes.<421 4.4.0 Unable to lookup DNS for hosted-inbound.iinet.net.au>

    Please test your form again and get back to us if you still do not receive any submission emails.

    Thank you!