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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you please take the following email off the bounce list?

    Asked by Lana  on February 29, 2016 at 02:09 AM

    Hi

    The following email is not receiving our jot forms again, can you please take it off the bounce list again?

    solar@diplomaplumbing.com.au?

    Thank you

     

    Lana

    Consolidated Energy Systems (MySolar)

    bounce list bounce email href
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    JotForm Support

    Answered by ashwin_d on February 29, 2016 at 03:57 AM

    Hello Lana,

    I have removed your email solar@diplomaplumbing.com.au form our bounce list and it should work fine:

    Result: solar@diplomaplumbing.com.au is IN the bounce list

    Reason(s) : smtp; 554 4.4.7 Message expired: unable to deliver in 840 minutes.<421 4.4.0 Unable to lookup DNS for hosted-inbound.iinet.net.au>

    Please test your form again and get back to us if you still do not receive any submission emails.

    Thank you!