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  • Profile Image

    How to enable disabled form?

    Asked by Riou Hato on February 29, 2016 at 03:37 AM

    Hello,

     

    I am an applicant for Tanoto Foundation Scholarship and today is deadline for send the application.

    when i tried to send my application through their form (here), it said that This form has been disable. 

    help me to whitelist this form. i realy need this scholarship to pay my tuition fee.

     

    I hope that i will hear good news from you.

    thanks.

    https://form.jotform.me/scholarship.tanotofoundation/form-ncs2016

    Page URL:
    http://www.tanotofoundation.org/id/tatacara-pendaftaran-penerima-beasi<br/>swa-tanoto-foundation-2016

    Screenshot
    JotForm whitelist form disabled
  • Profile Image
    JotForm Support

    Answered by Nik_C on February 29, 2016 at 05:41 AM

    Hello,

    When I checked their website, I couldn't open it at all, and I'm unable to find which form they have with us, I would need more information.

    Could you please contact the owners of the website, so if they have problems with our forms they can submit the ticket and we can do a valid checking and see why it is not, potentially, working.

    Please let us know if we can assist you further.

    Thank you.

  • Profile Image

    Answered by xrioux on February 29, 2016 at 06:38 AM

    it seems that their website has been down.

    i can't contact the owners because i could not find their contact.

    even i find their contact, the owners won't reply my message quickly (here is 6:31 PM). the owners (may) reply my message tomorrow or never (today is the application deadline).

     

    you can acces their website with googlecache.

     

    here is their form : https://form.jotform.me/scholarship.tanotofoundation/form-ncs2016

     

     

  • Profile Image
    JotForm Support

    Answered by Charlie on February 29, 2016 at 08:56 AM

    Unfortunately, we do not have control on their forms on this case, we cannot enable that form because we'll be directly violating the privacy of our users. 

    It would be best to contact them directly to their other social media accounts. I see that there's a Twitter account that seems to be active and looks like related to them. Here's their Twitter page: https://twitter.com/tanotoeducation 

    I also see that they have a phone number that you can call directly, I found this by searching "Tanoto Foundation phone number" in Google search: +62 741 572169

     

    I hope that helps.

  • Profile Image

    Answered by xrioux on February 29, 2016 at 06:30 PM

    thank you.

    it's my fault. upload the application in the last day -.-

     

     

  • Profile Image
    JotForm Support

    Answered by jonathan on March 01, 2016 at 12:48 AM

    Please let us know how we can be of further assistance.

    Feel free to contact us here again anytime.