What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Thank you page: Form fields dropdown is narrow to display long form field names

    Asked by mreade on February 29, 2016 at 07:08 AM

    https://form.jotformeu.com/60353612863353

    In the Thank You screen editor the column for the Form Field drop down is too nattow so I can't pick the fields I want.

    I want to personalise the thank you message with:

    "First Applicant Title"  "Firest Applicant Family Name"

    Thanks, Michael

    thank Thank You message name message form field
  • Profile Image
    JotForm Support

    Answered by Kiran on February 29, 2016 at 09:43 AM

    I understand that the drop-down list of the form fields in the Thank you page is narrow to pick the correct field from the form.

    Let me forward the issue to our backend team to take a look. You'll be posted through this thread once we have any update on this issue. Meanwhile, we request you to get the field names from the form fields to place it on the Thank you screen. Please see the screencast below with an example to get a form field to Thank you page.

    Hope this information helps! 

  • Profile Image
    JotForm Developer

    Answered by erhan on March 01, 2016 at 04:24 AM

    Hi,

    Field names was limited to 16 characters on the rich text editor, and we have changed it to 38. Hope it helps.

    Best.

  • Profile Image

    Answered by mreade on March 02, 2016 at 06:45 AM
    Thanks, this is much better now. I can select the fields that I need. Michael
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on March 02, 2016 at 09:05 AM

    Great! Glad to see that the issue is now resolved for you. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!!