What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change the submission notice?

    Asked by resortmya on February 29, 2016 at 08:50 AM

    I make individual forms for each of my clients/homeowners. But when I get a notification of a submission they all say the same homeowner and address, not the actual name or address of the client who is responding. How do I fix this?

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    JotForm Support

    Answered by beril on February 29, 2016 at 10:38 AM

    I've checked your notification settings. I see that the Sender Name and Reply-to Email fields are empty.

    When you set up your notification correctly you will see sender name when you receive email notification as you see below:

    If you have any question or issues, please let us know. We will be glad to assist you.