What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I try to forward an attachment to a colleague, I get a "Reached your limit" message.

    Asked by tutoringcenter on February 29, 2016 at 10:41 AM

    I am trying to forward a submission to another user using the email tool.  When i click "send," an error message comes up stating "Ooops...reached your limits!"

    How can I remove this and re-enable the forward and reply features on my account?

    Page URL:
    https://www.jotform.com/submissions/41386268620154

    Screenshot
    message TRY a tool email tool my account
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    JotForm Support

    Answered by david on February 29, 2016 at 11:36 AM

    You are trying to send your form in email correct? There are limits set for forwarding the form / submissions. For free account the limit is 2 forwards per hour.

    These limits are higher for paid users and if you need higher limits you should upgrade your account. You can wait for a while before trying again and it should work for you just fine.