- CoachBelindaAsked on February 29, 2016 at 10:50 AM
I have 25 submissions. However, I only have 13 people showing up on my paypal. Where are the other payments?
- HubersonAnswered on February 29, 2016 at 01:05 PM
I would suggest you to enable the IPN option in your form so you will be notified when a payment is received: http://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal.
Please also take a look at this guide: http://www.jotform.com/help/273-How-to-setup-Incomplete-Payment-Notification-E-mail.