Why is the Salesforce integration so limited?

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    Youth_Home
    Asked on February 29, 2016 at 10:51 AM

    Jotform is great a application for allowing volunteers to sign up for events and activities, but it doesn't sync with NPSP Volunteers or even customized fields in contacts. Why is the integration so limited? Are there any plans to fix this issue so that the integration is useful? 

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    david
    Answered on February 29, 2016 at 11:45 AM

    Custom fields used to work with our integration but haven't for a few months.  There is an open ticket regarding this issue:

    www.jotform.com/answers/624405

    However, there has not been much movement with the request.  You may want to consider using Zapier for the integration instead:

    https://zapier.com/zapbook/jotform/salesforce/

    They have several Zaps already set up to create leads in Salesforce using your JotForm form.