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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Wrong Data in Notification Email (Despite Correct Form Values?)

    Asked by timventura on February 29, 2016 at 11:45 AM

    In the notification message for our "Vital Signs Status Report", all of the information in the "Lead 1" section defaults to the user's selection for "Lead Type". So we're seeing "buyer lead" for every response in the Lead 1 section, even though the notification email has the correct fields in it???

    data in notification
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    JotForm Support

    Answered by EltonCris on February 29, 2016 at 12:39 PM

    I found similar tags in your email notification.

    This is probably the culprit.  The easiest way to resolve this is to recreate your email notification. This is to ensure that all field tags are generated with its correct tag. To recreate, just delete the existing notification and create a new one.

    If you need further assistance, do let us know.