Designer: Unable to open the "Designer", it is stuck on the launch page.

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    kranai
    Asked on February 29, 2016 at 11:51 AM
    5. I wanted to insert CCS code in my form so I tried going to the Designer screen,,,nothing happens I just see the empty beige screen which say "Worlds Best...". For past 10 days I had no issue since yesterday I was not able to to go into designer.
  • Profile Image
    Kevin_G
    Answered on February 29, 2016 at 11:59 AM

    I did check the Designer and it is working on me end, I also tried using your form and it works.

    If the issue still persists, please share us a screenshot of the web console, use this keyboard shortcuts to get it if you are using Chrome.

    Windows: Ctrl+Shift+J.

    Mac: Cmd+Opt+J.

    This guide will help you to upload your image: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    We will wait for your response.

  • Profile Image
    kranai
    Answered on February 29, 2016 at 12:31 PM

    Hi

    It works okay when I am logon to windows...buy I have issue with Safari..below screen shot

    it remain on this screen forever

     

  • Profile Image
    Kevin_G
    Answered on February 29, 2016 at 01:05 PM

    It sill works on my end.

    Please to access the developer console in Safari, use the Develop > Show Error Console menu item (Option-Cmd-C).

    And share us a screenshot of it, there should be something that is not allowing to load properly the Designer.