What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Designer: Unable to open the "Designer", it is stuck on the launch page.

    Asked by kranai on February 29, 2016 at 11:51 AM
    5. I wanted to insert CCS code in my form so I tried going to the Designer screen,,,nothing happens I just see the empty beige screen which say "Worlds Best...". For past 10 days I had no issue since yesterday I was not able to to go into designer.
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    JotForm Support

    Answered by Kevin_G on February 29, 2016 at 11:59 AM

    I did check the Designer and it is working on me end, I also tried using your form and it works.

    If the issue still persists, please share us a screenshot of the web console, use this keyboard shortcuts to get it if you are using Chrome.

    Windows: Ctrl+Shift+J.

    Mac: Cmd+Opt+J.

    This guide will help you to upload your image: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    We will wait for your response.

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    Answered by kranai on February 29, 2016 at 12:31 PM


    It works okay when I am logon to windows...buy I have issue with Safari..below screen shot

    it remain on this screen forever


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    JotForm Support

    Answered by Kevin_G on February 29, 2016 at 01:05 PM

    It sill works on my end.

    Please to access the developer console in Safari, use the Develop > Show Error Console menu item (Option-Cmd-C).

    And share us a screenshot of it, there should be something that is not allowing to load properly the Designer.