How to cancel my account?

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    honnziva
    Asked on February 29, 2016 at 12:14 PM
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    Kevin_G
    Answered on February 29, 2016 at 01:32 PM

    I see that you have cancelled your subscription and your account is scheduled to downgrade, it will take effect on March 3rd, 2016.

    Your account will be back to free on that date, please clarify us if you would like to stay using your account as free or if you would like to delete your account.

    We will wait for your response.

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    honnziva
    Answered on February 29, 2016 at 02:27 PM

    No, I need this cancelled today, I do not want to be billed for March

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    Kevin_G
    Answered on February 29, 2016 at 03:53 PM

    This is the current status for your account.

    Please check the status of you subscription on PayPal and if it is still active follow this guide to cancel your subscription on PayPal as well: http://www.jotform.com/help/336-How-can-I-cancel-my-PayPal-subscription

    Hope this helps.