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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email form editing not working

    Asked by hatzbs on February 29, 2016 at 12:18 PM

    When trying to edit email form, I am getting a "Please Wait" error, and it does not allow me to continue or save. But if I close it, it shows that it was created.

    email form form editing email please wait and
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    JotForm Support

    Answered by BJoanna on February 29, 2016 at 01:46 PM

    If I understood you correctly you are unable to edit your form. I have tested one of my forms, but I was not able to replicate mentioned issue. I was able to edit and save my form inside of Form Builder without any issues. 

    If the changes you made were saved, then it was probably temporarily issue.

    I would also suggest you to use Google Chrome or Mozilla Firefox when editing form. 

    If you are still unable to edit your form, please provide us ID of the form you are working on. Also please explain what are you trying to edit inside of your form. If possible provide us a screenshot

    Let us know if you need further assistance.