- pennvalleyrodeoAsked on February 29, 2016 at 12:36 PM
I have set up notification and Auto Responder for my jotform, but they don't seem to be working. I integrated a paypal payment system and that appears to be working just fine, but I am not receiving any emails.
- JotForm SupportdavidAnswered on February 29, 2016 at 01:59 PM
I checked your form and there are currently 10 incomplete payments:
If you received the payments, IPN may not be enabled in your PayPal account:
This needs to be enabled in order to notify your JotForm account the payment was made.
- pennvalleyrodeoAnswered on February 29, 2016 at 02:52 PM
Ok, thanks! That appears to have fixed the problem. Yes, the payments were being received, but IPN was turned off. I am mow receiving both emails.
- JotForm SupportdavidAnswered on February 29, 2016 at 04:06 PM
You are very welcome, glad to hear it! If there is anything else we can assist you with, let us know and we will be happy to help.