-
franklasalviaAsked on February 29, 2016 at 1:12 PM
None of the submissions are being sent to the email address I have it set to. The submissions are going through because they are listed on the dashboard here. But none are being sent to my email
Page URL: https://form.jotform.com/60344875018154 -
ACCBOReplied on February 29, 2016 at 1:46 PM
I am having the exact same problem! This has been going on for 2 weeks. Some of my submissions are received in my email, some are not. This is severely impacting my business.
-
franklasalviaReplied on February 29, 2016 at 1:58 PM
i fixed it quickly by just deleting the notification email and putting it back in. Sidenote, all the submissions are available here on the website and you can bulk download a PDF or excel sheet
-
MikeReplied on February 29, 2016 at 4:51 PM
@Franklasalvia,
Your email address ended up in our bounce list due to a rejection by your email server.
We have now removed your email address from the bounce list, so that the email delivery should be restored.
Related guide:
How to remove your email address from bounce list
If you need any further assistance on this, please let us know.
@ACCBO,
Your support forum thread has been recently updated:
https://www.jotform.com/answers/783889
Thank you.