What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Actually, the pop-up message that you receive when you download all the uploaded files on your form from the submission page are warning. Because, for example, you have a total of 400 MB for all your uploaded files, it will first let you download the first zipped file which is 200 MB and then download the remaining 200 MB file after. It pertains to the maximum number of files or size of the zipped file that you can download at a time. So, if you have more than 200 MB uploaded files, It would require you to download the next set of files after.
If you have any further question, please feel free to get back to us. Thank you.