Are email notifications secure?

  • Reachingout
    Asked on February 29, 2016 at 1:42 PM
  • Mike
    Replied on February 29, 2016 at 4:33 PM

    We use Transport Layer Security (TLS) that encrypts mail for secure delivery when you use noreply@jotform.com or noreply@formresponse.com sender email. Note, that your mail server should be TLS enabled too.

    Please also not that if you enable an 'Attach PDF' option or switch to some custom sender, the messages will be sent without the TLS encryption in transfer.

    Are email notifications secure? Image 1 Screenshot 20

    We also offer a custom SMTP sender option where you can use your secure sender.

    How to Setup SMTP for a Form

    If you need any further assistance, please let us know.