What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms disappear after I saved them

    Asked by ashley_g on February 29, 2016 at 02:12 PM

    Second time I work on my forms for hours and then it disappears. I can find my model release for I only worked on it for 2 hours. Please help can I retrieve it some how.

    form disappear missing form
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    JotForm Support

    Answered by Mike on February 29, 2016 at 05:08 PM

    Thank you for contacting us.

    Are you referring to the Photography Portrait Session Contract form which is currently under your account?

    I have found two forms under a Guest account associated with your IP address, #52926522586160 and #52925606785163. These forms have been moved now to your registered account.

    Please make sure that your are logged into the account when you create the forms.