What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not receiving my forms, what is the problem?

    Asked by hayley gardner  on February 29, 2016 at 02:14 PM

    It just came to my attention that two forms that were submitted to me via my standard jot form did not come through on friday, how can i troubleshoot this?

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    JotForm Support Manager

    Answered by Jeanette on February 29, 2016 at 05:02 PM

    Please check your spam folder at gmail and mark the submissions coming from Jotform as "Not Spam"