Having the upload form limit issue again.

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    Asked on February 29, 2016 at 03:16 PM



    Once again, we are having the upload form limitation issue.  We have clients that upload documents generally under 100MB and we need this to work.  How would we empty uploaded documents in jotform?



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    Answered on February 29, 2016 at 06:26 PM

    As far as I can tell, you are well below your file upload storage limits.  Deleting submissions that have file attached will remove the files from your account.  I would recommend backing up any submission data prior to deleting it.  Once it is deleted, it is fully removed from our servers.