What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Having the upload form limit issue again.

    Asked by primesourceaz on February 29, 2016 at 03:16 PM



    Once again, we are having the upload form limitation issue.  We have clients that upload documents generally under 100MB and we need this to work.  How would we empty uploaded documents in jotform?



    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on February 29, 2016 at 06:26 PM

    As far as I can tell, you are well below your file upload storage limits.  Deleting submissions that have file attached will remove the files from your account.  I would recommend backing up any submission data prior to deleting it.  Once it is deleted, it is fully removed from our servers.