The submit button is not showing up on my group counseling form

  • Charlesleighton
    Asked on February 29, 2016 at 4:17 PM

    I have not received a response about this issue yet. The submit button is on the form in jotform but once I open the form on my website, the submit button is no longer there. I have put a link to the page below. 

  • David JotForm Support Manager
    Replied on February 29, 2016 at 9:36 PM

    I would recommend you to embed your form with the Iframe code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:

    The submit button is not showing up on my group counseling form Image 1 Screenshot 20

    Make sure to set the proper height in the iframe code to display all your form.

  • Ashwin JotForm Support
    Replied on March 3, 2016 at 4:11 AM

    Hello Charlesleighton,

    I would suggest you to please use the following iFrame embed code and see if that solves your problem:

    <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/53507601171144" frameborder="0" style="width:100%; height:6357px; border:none;" scrolling="no"> </iframe>

    Do get back to us if the issue persists.

    Thank you!

  • Charles
    Replied on March 3, 2016 at 8:22 PM

    Thank you - This is better except now there is a large amount of space below the submit button and the text at the very top (this questionnaire is designed to...) is cut off on the right side. Any idea how to fix that?

  • Ashwin JotForm Support
    Replied on March 4, 2016 at 1:07 AM

    Hello Charles,

    I did check your webpage where you have embedded your form and it does not display any blank space below the submit button. Please check the screenshot below:

    The submit button is not showing up on my group counseling form Image 1 Screenshot 20

     

    Increasing the width of your iframe will actually solve the issue where the texts is getting cut. Please use the following iFrame embed code and that should helps you:

    <iframe allowtransparency="true" frameborder="0" id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" scrolling="no" src="https://form.jotform.com/53507601171144" style="width: 660px; height:6357px; border:none;"> 

    </iframe>

     

    Thank you!

  • Charlesleighton
    Replied on March 10, 2016 at 7:23 PM

    I am having a similar problem with two of my other forms. The right side of the below form is cut off - can you help me with this? 

    http://www.princetongroupsupportcenter.com/PGSCgroupinfopacket.en.html

  • Kevin Support Team Lead
    Replied on March 10, 2016 at 8:40 PM

    @Charlesleighton,

    We will assist you with this concern on this thread: http://www.jotform.com/answers/792384