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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The submit button is not showing up on my group counseling form

    Asked by Charlesleighton on February 29, 2016 at 04:17 PM

    I have not received a response about this issue yet. The submit button is on the form in jotform but once I open the form on my website, the submit button is no longer there. I have put a link to the page below. 

    Page URL:
    http://www.princetongroupsupportcenter.com/groupcounseling.en.html

    showing up JotForm not received open form on
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    JotForm Support

    Answered by BDAVID on February 29, 2016 at 09:36 PM

    I would recommend you to embed your form with the Iframe code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:

    Make sure to set the proper height in the iframe code to display all your form.

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    JotForm Support

    Answered by ashwin_d on March 03, 2016 at 04:11 AM

    Hello Charlesleighton,

    I would suggest you to please use the following iFrame embed code and see if that solves your problem:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/53507601171144" frameborder="0" style="width:100%; height:6357px; border:none;" scrolling="no"> </iframe>

    Do get back to us if the issue persists.

    Thank you!

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    Answered by Charles on March 03, 2016 at 08:22 PM

    Thank you - This is better except now there is a large amount of space below the submit button and the text at the very top (this questionnaire is designed to...) is cut off on the right side. Any idea how to fix that?

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    JotForm Support

    Answered by ashwin_d on March 04, 2016 at 01:07 AM

    Hello Charles,

    I did check your webpage where you have embedded your form and it does not display any blank space below the submit button. Please check the screenshot below:

     

    Increasing the width of your iframe will actually solve the issue where the texts is getting cut. Please use the following iFrame embed code and that should helps you:

    <iframe allowtransparency="true" frameborder="0" id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" scrolling="no" src="https://form.jotform.com/53507601171144" style="width: 660px; height:6357px; border:none;"> 

    </iframe>

     

    Thank you!

  • Profile Image

    Answered by Charlesleighton on March 10, 2016 at 07:23 PM

    I am having a similar problem with two of my other forms. The right side of the below form is cut off - can you help me with this? 

    http://www.princetongroupsupportcenter.com/PGSCgroupinfopacket.en.html

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    JotForm Support

    Answered by Kevin_G on March 10, 2016 at 08:40 PM

    @Charlesleighton,

    We will assist you with this concern on this thread: http://www.jotform.com/answers/792384