- KathyAsked on February 29, 2016 at 05:41 PM
I just set up a new jotform account for a customer. I do not know how or why I did it other than possible brain damage, but I set it up with a username of petersonplumbing. It's supposed to be petersonPAINTING. The email address is correct, and of course it won't let me set up a second account with the correct username because it's already in use.
Can you help me by deleting the petersonplumbing account with email@example.com so I can then set it up with the right user name?
- JotForm Support ManagerJeanetteAnswered on February 29, 2016 at 10:31 PM
Hello Kathy, I need you to open a request while logged into the account petersonplumbing so we can process your request.