What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need to delete an account

    Asked by Kathy  on February 29, 2016 at 05:41 PM

    I just set up a new jotform account for a customer.  I do not know how or why I did it other than possible brain damage, but I set it up with a username of petersonplumbing.  It's supposed to be petersonPAINTING.  The email address is correct, and of course it won't let me set up a second account with the correct username because it's already in use. 

    Can you help me by deleting the petersonplumbing account with admin@petersonpainting.net so I can then set it up with the right user name?

    Thank you,

    kathy

    JotForm name User Name jotform account
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 29, 2016 at 10:31 PM

    Hello Kathy, I need you to open a request while logged into the account petersonplumbing so we can process your request.