- smahrtgirlAsked on February 29, 2016 at 07:37 PM
We're writing to let you know about some significant changes that will affect your Mandrill account.
Going forward, all Mandrill users will be required to have a paid monthly MailChimp account and verify ownership of all sending domains. Here's the timeline: Starting 3/16, all new Mandrill users will create accounts through MailChimp, and current Mandrill users can merge their existing Mandrill account with a monthly MailChimp account. Current users will have until 4/27 to merge their accounts.
Why we're making this change
The MailChimp team built Mandrill in 2012 as a transactional email tool. Mandrill has always been under the MailChimp umbrella, but it has functioned as a completely separate product. Mandrill is now becoming an optional add-on to paid MailChimp accounts. This is a strategic change we're making to close the gap between the two products and focus on the MailChimp marketing platform. MailChimp is designed for marketing, and Mandrill is designed for transactional messages. Each is powerful on its own, and offering Mandrill as an add-on makes MailChimp even more powerful for our small business and e-commerce customers. Our CEO and cofounder Ben Chestnut wrote more about the changes on the MailChimp blog.
What you need to know
What you need to doIf you already have a paid monthly MailChimp account, you’ll be able to merge your accounts starting on 3/16. We’ll send detailed instructions at that time. If you don't have a paid monthly MailChimp account and decide to create one, you can go to mailchimp.com and do so at any time. You'll be able to merge your accounts starting on 3/16. We'll send detailed instructions at that time. If you haven't already done so, you'll need to add SPF and DKIM records and verify ownership of your sending domains. Here's an article explaining how to do that. Starting 4/27, Mandrill will not send any email from unverified domains or domains without valid SPF and DKIM records, including public domains like gmail.com and yahoo.com.
If you don't have a paid monthly MailChimp account merged with your Mandrill account by 4/27, then your Mandrill account will be disabled.
If you have questions or need technical support, please log in to your Mandrill account and click Support in your dashboard. We've made support available to all users on free and paid accounts.
We know this is disruptive, and we understand that it may affect your decision to use Mandrill. Please know that we carefully considered these changes. The new structure will allow us to create more flexible products and better serve our customers. Thanks for using Mandrill, and we hope to welcome you to MailChimp soon.
- The Mandrill team
- JotForm Support ManagerJeanetteAnswered on February 29, 2016 at 11:28 PM
If you have forms with email notifiers setup with Mandrill, then this might affect the notifications. Otherwise, I think you should check directly with Mandrill support.