Are forms created on JotForm HIPAA-compliant?

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    Asked on February 29, 2016 at 07:55 PM

    I would like to use JotForm to gather Protected Health Information from new patients in a medical practice.  Is JotForm compliant with HIPAA?

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    Answered on March 01, 2016 at 01:30 AM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plan. 

    Please note that Jotform does not hold a HIPAA Compliance Certificate, but it is possible to use Jotform in a HIPAA compliant way. For more information, please check out this article: Is JotForm HIPAA Compliant?

    Do let us know if you need further assistance.

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    Answered on April 10, 2018 at 07:38 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 10:59 AM

    Update: HIPAA is available for the Silver plan as well.