- KingswayChristianAsked on February 29, 2016 at 08:10 PM
I hope you are well.
I have been tasked with looking at ways of downloading submissions to a client machine locally in order for the Colleges' CRM-ish system to import the forms to save Administration entering details manually.
I've tried to use the Ruby file downloader (https://github.com/jotform/api-use-cases/tree/master/ruby-uploaded-files-downloader/), and while I realize it's a 3rd party app, have you used it at all?
When I run it on Windows (Win 10 - Ruby 2.18), it won't accept the Form ID and when I run it on Linux (CentOS 7), the script says it completes however it doesn't appear to download anywhere.
Again, I realise this might be out of your support scope but I thought I'd give it a shot!
EDIT - On further testing, it looks like the Ruby script just downloads media from submissions (.jpg, etc) but not the actual submissions themselves. Is there anyway to automate the downloading of submissions in CSV?
- JotForm SupportChriistianAnswered on March 01, 2016 at 03:13 AM
Please note that the File Downloader app only downloads all the uploaded files in your form, and not the submission data. A possible solution would be to use webhooks to send the submission data to your own database.
Please let us know if you need further assistance.