What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to locate submissions

    Asked by Ellen  on February 29, 2016 at 11:04 PM

    Where do I find the responses to these two Jotforms I created?



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    JotForm Support

    Answered by Jan on March 01, 2016 at 04:03 AM

    It seems that you are not logged in to your account. I searched our database using the form IDs that you provided and I found out that it is associated with a guest account (guest_60136741063044).

    Please sign up for a JotForm account in order to fully manage and customize your form. You can sign up for a free account if you like.

    Let us know when you successfully signed up for a register account so that we can transfer these forms from guest (guest_60136741063044) account to your free account.

    Here's a guide on how to view your submissions: http://www.jotform.com/help/269-How-to-view-Submissions.

    Thank you.

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    Answered by ellenroumie on March 01, 2016 at 05:54 AM

    Hi Jan,

    I have made an account under the same email.


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    JotForm Support

    Answered by Jan on March 01, 2016 at 08:17 AM

    I have now transferred these 2 forms from (guest_60136741063044) to (ellenroumie) account.



    Let us know if you need more help. Thank you.