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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Contact Form Theme: Is not working right on mobile devices

    Asked by alechko on March 01, 2016 at 01:16 AM

    HI, 

    I downloaded one of your free themes (thank you) 

    when previewing the form in the mobile phone version the text is too wide. 

    How do we make it to be responsive and fit the phone view as well ? 

    http://prntscr.com/a9pmzx

     

    thanks for your help

     

    Page URL:
    https://www.jotform.com/themes/#form/60596139191966

    contact form mobile optimization
  • Profile Image
    JotForm Support

    Answered by Chriistian on March 01, 2016 at 04:28 AM

    You can try injecting this custom css code to adjust the size of the text.

    #label_33,#label_34,#label_29 {

        font-size: 20px!important;

    }

    Here's a guide on how to inject css: How to Inject Custom CSS Codes

    If you need further assistance, please let us know.

  • Profile Image

    Answered by alechko on March 01, 2016 at 01:45 PM
    that worked great thank you....
    I am sorry that i did no look at it first but also this does not resize
    http://prntscr.com/a9x4c5
    thank you
    ...
  • Profile Image
    JotForm Support

    Answered by Mike on March 01, 2016 at 03:35 PM

    Unfortunately, the custom Contact Form Theme is not mobile optimized at the moment. I do not think that we have an easy fix at this time. I have attached a ticket to this thread and escalated it to see if the theme can be optimized to work better on the mobile devices at some point.

    We will let you know if we have any updates.

  • Profile Image

    Answered by alechko on March 02, 2016 at 03:45 AM
    thank you.... looking forward to hear from you
    ...