What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to enable visitor counter on my page?

    Asked by cheung2701 on March 01, 2016 at 02:14 AM

    Can the pageview be counting on Unique pageviews (by IP maybe)? I put the form on my homepage which I often open. If you are counting the total pageview, it might not ok as I put the form at the bottom...

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    JotForm Support

    Answered by Nik_C on March 01, 2016 at 06:06 AM


    I'm not sure if I understood you completely, but you could embed your JotForm form in some page where you have page counter already(How to embed: http://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use). So, depends on the counter, they will count the users visiting your website, including this form. It will not work only on the form's URL though.

    And, most of them are using IP addresses to track visitors.

    Please check this link that talks about page counters: https://sites.google.com/site/amslerclassroom/web-site-page-counters

    Please let me know if you have further questions.

    Best regards.

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    Answered by AdamCKL on March 02, 2016 at 08:24 PM

    Hi Nic,

    Thanks for your reply, my question is the pageview limitation on the JotForm (eg. 10,000) is based on the unique IP (eg. Same IP address only counts once) or the number of visit (eg. when I refresh the page, it counts 2 times)

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    JotForm Support

    Answered by Jan on March 03, 2016 at 02:58 AM


    It is based on the number of views or visit. For example, if you open your form, that is 1 view. After that, you hit refresh and the form loaded, that is another view. Your form views will increase 2 views.

    Related blog post: Announcing-Pricing-Modification-Form-View-Limits

    Let us know if you need more clarifications. Thank you.