- gramediaAsked on March 01, 2016 at 02:49 AM
I try to pay for silver upgrade. Why is not work?
- JotForm SupportWelvinAnswered on March 01, 2016 at 06:48 AM
You have posted a comment to the upgrade guide and you said you are stuck at the payment box. Is it the box for providing your card details? Please try it again. Please make sure that you are logged into your account.
Try both at the pricing and account billing page:
- gramediaAnswered on March 01, 2016 at 07:15 AM
yes, it is ... and already try and it's still same.. i use my visa credit card
- JotForm SupportWelvinAnswered on March 01, 2016 at 08:21 AM
Please choose and try using the following link:
- JotForm SupportBJoannaAnswered on March 02, 2016 at 05:02 AM
Considering that you last question is not related to subject of this thread, I have moved your question to separate thread and we will provide you an answer there shortly.