Sub-acount user can't access submissions

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    2016Vichy
    Asked on March 01, 2016 at 04:20 AM
    I have the same problem, please find a solution
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    BJoanna
    Answered on March 01, 2016 at 04:30 AM

    I have checked your account and you are sub account user of account LOREALFORM. Are you unable to view submissions that are shared with you? 

    Please log in to your account over this link https://eu.jotform.com/ and you should be able to view shared submissions. 

    Hope this will help. Let us know if you need further assistance.