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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Could I attach "File Upload" function in the "Thank You" email?

    Asked by Dan on March 01, 2016 at 04:46 AM

    Dear all,

     

    I am using Jotform to hold an event. I would like to allow participants to upload some photos in the "Thank you" email. How could I do this??

    Please help me. 

    thanks

    email thank in JotForm thanks all
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 01, 2016 at 07:46 AM

    Hello Dan,

    I am not sure if I have understood your question correctly. 

    Do you want to actually add a file upload field in the thank you email which is sent to the users after the form is submitted?

    Unfortunately it is not possible to add any form field in thank you email template. Even if you add the html code, it cannot be made functional. What can be done is that allow your users to edit their own submission data by adding {edit_link} in the auto responder email alert of your form. You may like to take a look at the following guide which should help you how to allow users to edit their own submissions:  http://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    Hope this helps.

    Do get back to us if you mean to ask something else.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by Charlie on June 29, 2016 at 10:26 AM

    Hi,

    We are pleased to inform you that you can now have the file uploads as attachments in your email alerts. You can learn more about it on this blog post https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments  

    We hope you will like it.

    Thank you.