This form is currently unavailable!

  • Profile Image
    contagioussg
    Asked on March 01, 2016 at 05:39 AM

    Hi there,

     

    I'm getting "

    This form is currently unavailable!

    upon submission from one of my form. 

    http://form.jotform.com/60598235757973

     

    Can you help me check what is wrong. Thank you!

  • Profile Image
    ashwin_d
    Answered on March 01, 2016 at 07:55 AM

    Hello contagioussg,

    I did test your form and I am unable to replicate the issue you are having. I was able to submit your form successfully without any problem. Please check the screenshot below:

     

    I also checked your form's setting and did not find any issue with that. I would suggest you to please test your form again and get back to us if you have any trouble.

    Thank you!

  • Profile Image
    contagioussg
    Answered on March 01, 2016 at 08:02 AM

    That's odd. I did nothing to the form except creating a brand new form and sending an entry. Sound like a cache problem at your end?

  • Profile Image
    Welvin
    Answered on March 01, 2016 at 09:31 AM

    When it says unavailable, that means the form is disabled. Check the form status and make sure it's active: http://www.jotform.com/help/180-How-to-Enable-Disable-a-Form.

    If it's a cache issue, you can clear your forms cache (http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache).