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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    This form is currently unavailable!

    Asked by contagioussg on March 01, 2016 at 05:39 AM

    Hi there,

     

    I'm getting "

    This form is currently unavailable!

    upon submission from one of my form. 

    http://form.jotform.com/60598235757973

     

    Can you help me check what is wrong. Thank you!

    Page URL:
    http://form.jotform.com/60598235757973

    form unavailable
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 01, 2016 at 07:55 AM

    Hello contagioussg,

    I did test your form and I am unable to replicate the issue you are having. I was able to submit your form successfully without any problem. Please check the screenshot below:

     

    I also checked your form's setting and did not find any issue with that. I would suggest you to please test your form again and get back to us if you have any trouble.

    Thank you!

  • Profile Image

    Answered by contagioussg on March 01, 2016 at 08:02 AM

    That's odd. I did nothing to the form except creating a brand new form and sending an entry. Sound like a cache problem at your end?

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    JotForm Support

    Answered by Welvin on March 01, 2016 at 09:31 AM

    When it says unavailable, that means the form is disabled. Check the form status and make sure it's active: http://www.jotform.com/help/180-How-to-Enable-Disable-a-Form.

    If it's a cache issue, you can clear your forms cache (http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache).