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contagioussgAsked on March 1, 2016 at 5:39 AM
Hi there,
I'm getting "
This form is currently unavailable!upon submission from one of my form.
http://form.jotform.com/60598235757973
Can you help me check what is wrong. Thank you!
Page URL: http://form.jotform.com/60598235757973 -
Ashwin JotForm SupportReplied on March 1, 2016 at 7:55 AM
Hello contagioussg,
I did test your form and I am unable to replicate the issue you are having. I was able to submit your form successfully without any problem. Please check the screenshot below:
I also checked your form's setting and did not find any issue with that. I would suggest you to please test your form again and get back to us if you have any trouble.
Thank you!
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contagioussgReplied on March 1, 2016 at 8:02 AM
That's odd. I did nothing to the form except creating a brand new form and sending an entry. Sound like a cache problem at your end?
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Welvin Support Team LeadReplied on March 1, 2016 at 9:31 AM
When it says unavailable, that means the form is disabled. Check the form status and make sure it's active: http://www.jotform.com/help/180-How-to-Enable-Disable-a-Form.
If it's a cache issue, you can clear your forms cache (http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache).