What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is There a Problem with My Account?

    Asked by terriLN on March 01, 2016 at 08:12 AM
    problem my account a
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    JotForm Support

    Answered by mert on March 01, 2016 at 09:50 AM

    Currently, the account "terriLN" is on Bronze plan and its status is active. However, it is scheduled to downgrade on 2016-03-08, because of the last failed renewal attempt.

    If you need extra information, please do let us know.

     

    Regards.