What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please pause our account

    Asked by brentpngaming on March 01, 2016 at 10:20 AM

    can you pause are account and suspend billing?

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    JotForm Support

    Answered by david on March 01, 2016 at 11:43 AM

    Unfortunately, we cannot pause billing.  However, you can cancel your subscription at any time and then renew again when you need the higher limits.  It looks like you have already cancelled so you should be all set.  Upgrade once again if the need arises.