What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how do I hide empty fields

    Asked by netprotect on March 01, 2016 at 12:25 PM
    hide empty fields how how do i
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    JotForm Support

    Answered by david on March 01, 2016 at 01:30 PM

    I assume you are referring to hiding empty fields on email alerts.  If that is the case, here is our guide on how to do so:

    http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts

    If there is something else you are looking for, let us know a bit more detail regarding your needs and we will be happy to assist you further.

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    Answered by netprotect on March 01, 2016 at 01:50 PM

    Thanks David.

    I had to delete and recreate the notifier and then it worked.

    I think I had some bad data so I am good now.

    Thanks,
    Sean

     

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    JotForm Support

    Answered by david on March 01, 2016 at 02:01 PM

    The hide empty fields function only works for the default email.  If you were using a modified email previously, the function will not have worked.