What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I collect credit card info safely on one of these forms?

    Asked by monacossitt on March 01, 2016 at 02:42 PM

    Can I collect credit card info safely on one of these forms? Are they all SSL protected? Can I get a seal with a transparent background?



    This is a re-post of a comment on Enabling Security Certificate Seal on Secure Forms

    protected credit card seal
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    JotForm Support

    Answered by david on March 01, 2016 at 04:01 PM

    We actually do not allow for the collection of credit card details directly through forms.  We do allow for payment authorization through one of several payment processors:

    http://www.jotform.com/help/292-How-to-Enable-Payment-Authorization

    However, adding fields to your forms that specifically ask for credit card details will likely result in the account being suspended by our phishing detector. 

    http://www.jotform.com/terms/