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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am receiving an error message stating "Oops...Reached your limits." How can I correct this?

    Asked by tutoringcenter on March 01, 2016 at 03:00 PM

    When trying to forward or reply to a file submission, the following error message is displayed:  "Oops...Reached your limits"  (screen shot attached)

    When checking our site activity, we have only received 37 file submissions in the month of February.  Is there a step we need to take to remove this error and restore functionality?

    Thanks in advance for your time!

    Rick

    Page URL:
    https://www.jotform.com/submissions/41386268620154

    Screenshot
    message receiving correct how
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    JotForm Support

    Answered by BDAVID on March 01, 2016 at 04:33 PM

    There is a limit on the numbers of times you can forward an email, that's 20 per hour on Free accounts. Please try later. Let us know if you need more help.