JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
JotForm Support Manager
Are you trying to cancel the service? I see you are subscribed with us with the Bronze plan.
However, there is a notification that says you tried to downgrade. However, I see the latest charge was applied today March 1st to your payment method on file.
Please give us more details about your inquiry and we will gladly assist you.