Not getting form email alerts anymore

  • Profile Image
    DYMprestamos
    Asked on March 01, 2016 at 04:34 PM

    I recieved my last form on my email on feb 22. Since then for some reason they are not comming in. I see the activity sent email log on my account and they randomly fail but I don't recieve any of them. I turned off encryption on my form, same thing.

    I randomly send emails from other accounts to my Jotform email and I recieve them.

    I tried changing the notification settings to various things but no luck. Any suggestion will help. Thank you.



    This is a re-post of a comment on How to Prevent Email Bouncing Related Issues

  • Profile Image
    Mike
    Answered on March 01, 2016 at 06:33 PM

    Your support forum thread has been recently updated:

    http://www.jotform.com/answers/785075

    If you need any further assistance, please let us know. We would love to help.