What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not getting form email alerts anymore

    Asked by DYMprestamos on March 01, 2016 at 04:34 PM

    I recieved my last form on my email on feb 22. Since then for some reason they are not comming in. I see the activity sent email log on my account and they randomly fail but I don't recieve any of them. I turned off encryption on my form, same thing.

    I randomly send emails from other accounts to my Jotform email and I recieve them.

    I tried changing the notification settings to various things but no luck. Any suggestion will help. Thank you.

    This is a re-post of a comment on How to Prevent Email Bouncing Related Issues

  • Profile Image
    JotForm Support

    Answered by Mike on March 01, 2016 at 06:33 PM

    Your support forum thread has been recently updated:


    If you need any further assistance, please let us know. We would love to help.